We do. Soirée Berber is a manufacturer, not a reseller. Every rug is made in our own atelier in Beni Mrirt, in Morocco’s Middle Atlas Mountains, by our own weavers. Nothing is bought in or resold.

100% natural wool. The wool is kept in its natural shade or colored with natural dyes, never synthetic ones.

Beni Mrirt is the town in the Middle Atlas where our atelier is, and the style we make. Beni Mrirt rugs are known for dense, deep natural wool and a soft, heavy feel underfoot. Some of our designs follow the Beni Ourain tradition of fine dark lines on an ivory ground, woven in the Beni Mrirt way.

Yes. Every rug is knotted by hand, row by row, using the Berber knot. It is then washed and air-dried at the atelier before it is shipped.

Our high pile designs sit at about 1.25 in (3 cm) on average, and pile height can be adjusted on request. Flat weave designs are much thinner. Each product page describes the pile of that design.

No. Every rug is made to order for you, in the size and colors you choose. The photos show each design as a starting point.

Yes. Any design can be woven to your exact dimensions, including runners and round rugs. See our size guide or send us your measurements and we will advise.

Yes. Any design can be recolored using the 192 shades of our Wool Colour Atelier. You can preview a design in your own colors with the Color Studio.

Yes. Order wool samples and hold them against your floors, fabrics and walls before you commission a rug.

Yes. Share a sketch, moodboard or photo with the rug builder or on WhatsApp. We dye wool to match your references and send physical samples for approval before weaving begins.

Choose a design to begin from, or send us a brief with your size, colors and room photos. The quickest way is a WhatsApp consultation with the studio; you can also email [email protected].

Every rug is made to order and usually takes 4 to 13 weeks, depending on its size: 4 to 6 weeks up to 5×8 ft, 6 to 8 weeks up to 6×9 ft, 8 to 10 weeks for 8×10 to 9×12 ft, and up to 13 weeks for larger rugs. That includes weaving, washing and air-drying. Your exact lead time will be confirmed before you order.

We will do our best to expedite your order if you email [email protected], but hand-weaving a Berber rug takes time.

Yes. We let you know when our weavers start on your rug, when it is finished and washed, and when it leaves Morocco. See order updates.

Shipping is complimentary worldwide.

Every rug is sent from Morocco by DHL or ARAMEX Express International Air. Once shipped, it usually reaches you within 3 to 5 business days. Someone needs to be present to sign for the delivery.

United States: we pay the US tariffs on your behalf. Import duties are not included.

Other countries: orders ship duties unpaid (DDU). Any import taxes and duties are not included in the price, and our shipping partner will invoice you for them.

We deliver worldwide. If your country is not listed at checkout, email [email protected] and we will look into it.

Vacuum gently without a beater bar and blot spills straight away. A rug pad helps keep the rug in place and protects your floor.

Yes. A new hand-knotted wool rug releases some loose fibers in its first weeks. Gentle, regular vacuuming without a beater bar takes care of it.

Because every rug is made for you, custom rugs cannot be returned or refunded unless the rug arrives with a manufacturing defect or damage. Please see our returns policy.

Contact us within 24 hours of delivery at [email protected] with photos and videos, and we will make it right. Please do not have the rug cleaned, altered or inspected by anyone else first.

Yes. Our Trade Program offers exact dimensions, custom palettes, larger quantities and a dedicated contact from concept to delivery.

Yes. Approved trade members receive project pricing. Request access on the Trade Program page.

Yes, for hotels, restaurants and residential developments. Share quantities and timelines in your brief.